FAQ

Q: Do your properties have air conditioning?
Most of our homes do not have air conditioning because the year round temperate climate of Santa Barbara is mild and we have coastal breezes to cool things off.

Q: Where can we rent bikes?
Wheel Fun Rentals
805-966-2282
22 State Street

Santa Barbara Bikes To-Go
805-628-2444
1 North Calle Cesar Chavez #11

Q: What is your cancellation policy?
In the unfortunate event you should have to cancel your booking, both the Cleaning Fee and Damage Insurance are refundable. Please be aware that the rental fees paid are non-refundable. We recommend that you consider purchasing Travel Insurance.

Q: How do I make a reservation?
Simply visit www.VROSB.com and select which property you would like rent, then select your dates of interest and click “Book Now.”

Q: Are your properties pet friendly?
Some of our homes are pet friendly. Please check the “Amenities” tab on the property page to view if the home is pet friendly.

Q: Do your properties have wifi?
All of our homes except Le Petit Bijou have internet access and wifi available. There is an information book located in the home with details on how to access the wifi and other amenities available in the home.

Q: Do your properties have amenities such as plates, utensils and toiletry items?
Yes! Each property has kitchen plates, utensils, linens, and towels.